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November 25, 2014 by Dianne Shaddock 1 Comment

A Succession Planning Strategy Does Not Need To Be Complicated – Cross Training Is a Good Start

A Succession Planning Strategy Does Not Need To Be Complicated – Cross Training Is a Good Start

In order to be competitive, it is integral for employers to have staff with the appropriate level of expertise that will keep the company performing at its highest capacity. This makes sense, but the piece of this equation that is often not planned for in advance is how to address unanticipated staffing changes that will […]

Filed Under: Employee Performance, Employee Retention & Engagement, Supervisor Tips and Strategies Tagged With: benefits of cross-training, cross-training employees, succession planning

November 18, 2014 by Dianne Shaddock Leave a Comment

Can’t We All Just Get Along? Managing Feuding Employees

Can’t We All Just Get Along? Managing Feuding Employees

Imagine a world where people always said “please” and “thank you”.  A world where drivers didn’t speed up when they saw that you are trying to merge in to traffic. Where people showed common courtesy, regardless of gender by giving up their seat to the elderly, a pregnant woman, or a disabled person on the […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Firing/Disciplinary Actions, Managing Employees, Supervisor Tips and Strategies Tagged With: how do I handle inappropriate behavior, managing employees who hate each other, supervising difficult employees

October 31, 2014 by Dianne Shaddock Leave a Comment

Parallels Between The Ice Bucket Challenge and Employee Engagement

Parallels Between The Ice Bucket Challenge and Employee Engagement

Many of us were affected in some way by the ice bucket fundraising challenge for a little known disease, ALS, also known as Lou Gehrig’s disease. We either knew of someone who took the challenge, watched other people take the challenge on social media, or actively participated. What started out as a simple fundraiser among […]

Filed Under: Employee Performance, Employee Retention & Engagement, Supervisor Tips and Strategies Tagged With: Employee Engagement, ice bucket challenge

September 26, 2014 by Dianne Shaddock Leave a Comment

Employee and Employer Views Vary When It Comes To Stress at Work

Employee and Employer Views Vary When It Comes To Stress at Work

It seems that phrases like “workplace stress” and “work life balance” are just buzzwords that have no real meaning or applicability for organizations – that is, until you start looking at workplace stress statistics. Surveys of employees across organizations consistently show that stress at work is a valid concern that employers need to factor into […]

Filed Under: Employee Performance, Employee Retention & Engagement, Employee Turnover, Managing Employees, Supervisor Tips and Strategies Tagged With: employee motivation, workplace stress survey

September 22, 2014 by Dianne Shaddock Leave a Comment

When Being Culturally Sensitive Does Not Matter

When Being Culturally Sensitive Does Not Matter

I have had the opportunity to consult and partner with a variety of smart, business savvy managers in my career as an HR professional. Most of the managers that I worked with were firm but fair and empathetic when it came to their employees.  It is what you would expect.  These are managers that strive […]

Filed Under: Dealing with Difficult Employees, Diversity, Employee Performance, Managing Employees, Supervisor Tips and Strategies Tagged With: cultural differences in workplace, cultural sensitivity, Diverse Workforce, managing diversity

September 5, 2014 by Dianne Shaddock Leave a Comment

When Employees Cross The Line – Managing Boundaries With Staff

When Employees Cross The Line – Managing Boundaries With Staff

My backyard opens up onto a main thoroughfare with a walking path. It’s not a fenced-in yard; and because it is not fenced in, it basically has no boundaries. Some of the teens and even more surprisingly, adults in the neighborhood, have felt emboldened to use the yard as their own personal pass through to […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Managing Employees Tagged With: dealing with difficult employees, managing employees, managing expectations

August 27, 2014 by Dianne Shaddock Leave a Comment

Persuasion Management – Influencing Staff Who Don’t Report To You To Help You Accomplish Your Goals

Persuasion Management – Influencing Staff Who Don’t Report To You To Help You Accomplish Your Goals

Some may argue that delegating and influencing employees that do not have a direct reporting line to you is much more difficult than managing direct reports. I would tend to agree. Let’s start with the obvious. Employees who aren’t dependent on you for their performance evaluation may not feel an urgent need to respond to […]

Filed Under: Employee Performance, Employee Retention & Engagement, Managing Employees, Supervisor Tips and Strategies Tagged With: delgating work to others, Influencing employees who don't report to you

August 13, 2014 by Dianne Shaddock Leave a Comment

13 Questions Employers Should Ask Before Deciding to Terminate: A Quick and Dirty Cheat Sheet

13 Questions Employers Should Ask Before Deciding to Terminate: A Quick and Dirty Cheat Sheet

Are you faced with the possibility of terminating your employee?  Here’s a quick list of items that you will want to consider before taking the leap towards termination: 1. Have you clearly identified the problem?  Issues may range from poor performance, to attendance issues. Once identified, is there a clear pattern of behavior that cannot […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Employee Turnover, Firing/Disciplinary Actions, Policies and Procedures, Supervisor Tips and Strategies Tagged With: Firing Employees, How to terminate an employee

August 11, 2014 by Dianne Shaddock Leave a Comment

The Toll That Sleep Deprivation Takes on Employee Productivity and Safety [Statistics]

The Toll That Sleep Deprivation Takes on Employee Productivity and Safety [Statistics]

Your employees are exhausted. The Virgin Pulse Institute in conjunction with vielife conducted a research study on the impact that lack of sleep has on employee productivity. Key findings: 76% of employees expressed feeling tired most days of the week 30% noted that they were dissatisfied with the quality and quantity of their sleep 15% […]

Filed Under: Employee Performance, Employee Retention & Engagement, Managing Employees, Supervisor Tips and Strategies, Workplace Safety Tagged With: Management Tips, stressed employees, tired employees, Workplace Safety

August 8, 2014 by Dianne Shaddock 1 Comment

Workplace Negativity Is Contagious – Here’s How You Can Control an Outbreak

Workplace Negativity Is Contagious – Here’s How You Can Control an Outbreak

Problem: You have a negative employee – the office critic – who finds it a challenge to make it through one work day without criticizing your decisions, disparaging colleagues, or complaining about your company’s policies or culture. Everyone is entitled to their own opinion, but there is a fine line between sharing a differing viewpoint […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Employee Retention & Engagement, Employee Turnover, Managing Employees, Supervisor Tips and Strategies Tagged With: dealing with difficult employees, dealing with problem employees, office critic

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