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December 11, 2014 by Dianne Shaddock Leave a Comment

Managers: Do You Recognize These Five Personality Types?

Managers: Do You Recognize These Five Personality Types?

I truly believe (and it has been my experience) that most employees bring their best selves to work.  Employees are generally very committed to doing a great job for the organization and in many cases will go above and beyond to ensure that the company is successful. But the reality is that as a manager, […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Managing Employees, Supervisor Tips and Strategies Tagged With: difficult employees, Management Tips, problem employees, supervisor tips

November 18, 2014 by Dianne Shaddock Leave a Comment

Can’t We All Just Get Along? Managing Feuding Employees

Can’t We All Just Get Along? Managing Feuding Employees

Imagine a world where people always said “please” and “thank you”.  A world where drivers didn’t speed up when they saw that you are trying to merge in to traffic. Where people showed common courtesy, regardless of gender by giving up their seat to the elderly, a pregnant woman, or a disabled person on the […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Firing/Disciplinary Actions, Managing Employees, Supervisor Tips and Strategies Tagged With: how do I handle inappropriate behavior, managing employees who hate each other, supervising difficult employees

October 20, 2014 by Jennifer Sandberg Leave a Comment

Can Domestic Violence Accusations Mean Discipline at Work?

Can Domestic Violence Accusations Mean Discipline at Work?

Domestic violence is wrong. So are many other actions such as driving while intoxicated, check fraud, soliciting for sex, speeding, public drunkenness, etc. Of course, we have criminal laws against such actions in order to maintain the type of society that we deem to be acceptable. Enforcement of our laws requires that the applicable criminal […]

Filed Under: Dealing with Difficult Employees, Firing/Disciplinary Actions, Policies and Procedures, Supervisor Tips and Strategies, Workplace Safety Tagged With: domestic violence at work

September 22, 2014 by Dianne Shaddock Leave a Comment

When Being Culturally Sensitive Does Not Matter

When Being Culturally Sensitive Does Not Matter

I have had the opportunity to consult and partner with a variety of smart, business savvy managers in my career as an HR professional. Most of the managers that I worked with were firm but fair and empathetic when it came to their employees.  It is what you would expect.  These are managers that strive […]

Filed Under: Dealing with Difficult Employees, Diversity, Employee Performance, Managing Employees, Supervisor Tips and Strategies Tagged With: cultural differences in workplace, cultural sensitivity, Diverse Workforce, managing diversity

September 5, 2014 by Dianne Shaddock Leave a Comment

When Employees Cross The Line – Managing Boundaries With Staff

When Employees Cross The Line – Managing Boundaries With Staff

My backyard opens up onto a main thoroughfare with a walking path. It’s not a fenced-in yard; and because it is not fenced in, it basically has no boundaries. Some of the teens and even more surprisingly, adults in the neighborhood, have felt emboldened to use the yard as their own personal pass through to […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Managing Employees Tagged With: dealing with difficult employees, managing employees, managing expectations

August 15, 2014 by Dianne Shaddock Leave a Comment

The $60K Comment – A Lesson for Employers

The $60K Comment – A Lesson for Employers

Employers take note: Inappropriate comments can cost you. The Case A former New York volunteer firefighter recently won a $60K sexual harassment settlement against the Elmore Fire Department in Long Island New York. The fire department was also fined $25K. Beatriz Lozada, a young single mom alleges that she was repeatedly harassed because she had […]

Filed Under: Dealing with Difficult Employees, Employment Law, Firing/Disciplinary Actions, Supervisor Tips and Strategies Tagged With: examples of sexual harrassment, Sexual Harassment in the Workplace, what does sexual harrassment look like

August 13, 2014 by Dianne Shaddock Leave a Comment

13 Questions Employers Should Ask Before Deciding to Terminate: A Quick and Dirty Cheat Sheet

13 Questions Employers Should Ask Before Deciding to Terminate: A Quick and Dirty Cheat Sheet

Are you faced with the possibility of terminating your employee?  Here’s a quick list of items that you will want to consider before taking the leap towards termination: 1. Have you clearly identified the problem?  Issues may range from poor performance, to attendance issues. Once identified, is there a clear pattern of behavior that cannot […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Employee Turnover, Firing/Disciplinary Actions, Policies and Procedures, Supervisor Tips and Strategies Tagged With: Firing Employees, How to terminate an employee

August 8, 2014 by Dianne Shaddock 1 Comment

Workplace Negativity Is Contagious – Here’s How You Can Control an Outbreak

Workplace Negativity Is Contagious – Here’s How You Can Control an Outbreak

Problem: You have a negative employee – the office critic – who finds it a challenge to make it through one work day without criticizing your decisions, disparaging colleagues, or complaining about your company’s policies or culture. Everyone is entitled to their own opinion, but there is a fine line between sharing a differing viewpoint […]

Filed Under: Dealing with Difficult Employees, Employee Performance, Employee Retention & Engagement, Employee Turnover, Managing Employees, Supervisor Tips and Strategies Tagged With: dealing with difficult employees, dealing with problem employees, office critic

July 23, 2014 by Dianne Shaddock Leave a Comment

Managing Pessimistic, Defeatist, Gloomy, and Cynical Employees

Managing Pessimistic, Defeatist, Gloomy, and Cynical Employees

Just how do you supervise a contrary, jaundiced, or overly aggressive direct report? What’s the magic formula to managing that onerous staffer who will not let a day go by without complaining – about anything?  Or the ‘pleasant-on-the-surface’ employee who is really passive-aggressive? What about the gossiper and malcontent who makes sport out of spreading […]

Filed Under: Dealing with Difficult Employees, Employee Turnover, Managing Employees, Supervisor Tips and Strategies Tagged With: dealing with difficult situations, Management Tips, negative employee, problem employees

July 16, 2014 by Dianne Shaddock Leave a Comment

Workplace Bullying Statistics By Gender, Race and Job Level

Workplace Bullying Statistics By Gender, Race and Job Level

I recently came across a fascinating national survey conducted by Dr. Gary Namie of the Workplace Bullying Institute which highlights a number of issues related to bullying at work. The report breaks down the issue of workplace bullying by gender, race, position within the organization, and bullying awareness: the level of which employees are either […]

Filed Under: Dealing with Difficult Employees, Employee Turnover, Managing Employees, Policies and Procedures, Workplace Safety Tagged With: bullies in the workplace, stop workplace violence, Workplace Bullying

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