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February 9, 2011 by Dianne Shaddock Leave a Comment

Guest Post: Equally Qualified Candidates? Advice on Breaking the Tie

Guest Post: Equally Qualified Candidates? Advice on Breaking the Tie

As mentioned here on Easy Small Business HR before, hiring can be an incredibly difficult process, necessitating careful screening in order to hire the best employee possible. One mistake could end up costing you many dollars in either lost productivity or having to fire and retrain someone else for the position.

Filed Under: Recruitment/Interviewing/Hiring Tagged With: hiring practices, Qualified candidates

February 7, 2011 by Dianne Shaddock 1 Comment

Managing on a Budget: How to Reward Employees

Managing on a Budget: How to Reward Employees

Small business owners generally don’t have big bucks to retain employees with pricey perks. But never fear—you can reward employees without sacrificing your sanity or your profit. Check out these creative ways to reward employees effectively and affordably:

Filed Under: Employee Retention & Engagement, Employee Turnover, Managing Employees, Supervisor Tips and Strategies Tagged With: Employee Retention, Employee rewards, improving employee morale, increase productivity, Management Best Practices

February 4, 2011 by Dianne Shaddock Leave a Comment

Guide to Keeping Employee Records

Guide to Keeping Employee Records

How long to keep employee records is a question many managers and small business owners are asking themselves. Unlike many other aspects of employment law, however, the answers are fairly straightforward. So if you want to find out more about keeping staff records, check out my Guide to Keeping Employee Records:

Filed Under: Policies and Procedures Tagged With: Employee records

January 31, 2011 by Dianne Shaddock 1 Comment

Just My Opinion: Avoiding Difficult Employee Issues Only Makes Matters Worse

Just My Opinion: Avoiding Difficult Employee Issues Only Makes Matters Worse

I know. You’ve heard me tackle this subject before on my blog. But it’s a topic worth revisiting You have to take the bull by the horns and develop the skill of dealing with confrontation. When you manage employees, it’s the most important part of your job.

Filed Under: Dealing with Difficult Employees, Managing Employees, Supervisor Tips and Strategies Tagged With: dealing with difficult staff, how to deal with a difficult employee

January 28, 2011 by Dianne Shaddock Leave a Comment

Top 8 Discrimination in the Workplace Charges – Employer’s Guide

Top 8 Discrimination in the Workplace Charges – Employer’s Guide

That’s approximately how many discrimination in the workplace charges were leveled against employers in 2010, according to the Equal Employment Opportunity Commission (EEOC). Here’s a rundown of the group’s statistics on discrimination in the workplace allegations,…

Filed Under: Dealing with Difficult Employees, Diversity, Employment Law, Managing Employees, Recruitment/Interviewing/Hiring, Supervisor Tips and Strategies Tagged With: Discrimination in the workplace, Discrimination in the workplace statistics, hiring practices

January 27, 2011 by Dianne Shaddock Leave a Comment

ESBHR Podcast #20: Making The Job Offer-How To Hire A Employee

ESBHR Podcast #20: Making The Job Offer-How To Hire A Employee

You’ve read piles of resumes. You’ve interviewed job applicants. You’ve taken the time to thoroughly check references and you identified your final candidate. It’s time to make a job offer! Podcast episode 20 will walk you through the process of how to make a job offer so that you are comfortable with calling your final […]

Filed Under: Podcast, Recruitment/Interviewing/Hiring Tagged With: hiring practice, how to hire a employee, how to offer a job, making a job offer

January 21, 2011 by Dianne Shaddock Leave a Comment

Hiring The Right Employees: Getting Beyond The Perfect Employee Fantasy

Hiring The Right Employees: Getting Beyond The Perfect Employee Fantasy

The first thing to recognize about hiring “good” employees is forgetting the notion that employees are perfect. The perfect employee is definitely a dream of anyone who manages, but as we all know, doesn’t really exist. No one is perfect; not employees and not managers.

Filed Under: Recruitment/Interviewing/Hiring Tagged With: hire the right person, hiring practices, hiring staff, How to hire employees

January 19, 2011 by Dianne Shaddock Leave a Comment

Are Your Employees Scaring Your Customers Away? Teaching Customer Service

Are Your Employees Scaring Your Customers Away?  Teaching Customer Service

What is good customer service and how do you teach good customer service to your employees? This post is one of my personal favorites. I wrote it based on an experience that I had last year when I decided to try a new Ophthalmologist.

Filed Under: Dealing with Difficult Employees, Employee Performance Tagged With: difficult employees, help with managing employees, Management Best Practices, quality customer service, Retaining customers, teaching customer service, what is good customer service

January 15, 2011 by Dianne Shaddock Leave a Comment

ESBHR Podcast Interview: People Management Tips– Employee Loyalty and Retention

ESBHR Podcast Interview:  People Management Tips– Employee Loyalty and Retention

Are employee retention and employee loyalty non-existent within your company?  Do you need tips on how to build employee loyalty? The podcast The Loyalty Factor , “People Management Tips — Employee Loyalty and Retention” featuring Dianne Durkin will help you to recognize why employee engagement and employee loyalty is critical for your business.  You’ll get […]

Filed Under: Dealing with Difficult Employees, Employee Retention & Engagement, Employee Turnover, Managing Employees, Podcast Tagged With: Employee loyalty, employee management, Employee Retention, managing difficult employees, people management, recommended management books

January 13, 2011 by Dianne Shaddock Leave a Comment

Employer Credit Checks Draw Increasing Scrutiny

Employer Credit Checks Draw Increasing Scrutiny

Running employer credit checks on potential hires? It’s a practice drawing increasing criticism, prompting the Equal Employment Opportunity Commission (EEOC) to recently hold a hearing on the issue. This nationwide scrutiny of employee credit checks has spurred four states to pass…

Filed Under: Background Checks, Managing Employees, Recruitment/Interviewing/Hiring, Supervisor Tips and Strategies Tagged With: background investigation, check background, employee background screening, employer credit checks

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