I know. You’ve heard me tackle this subject before on my blog. But it’s a topic worth revisiting You have to take the bull by the horns and develop the skill of dealing with confrontation. When you manage employees, it’s the most important part of your job.
Archives for January 2011
Top 8 Discrimination in the Workplace Charges – Employer’s Guide
That’s approximately how many discrimination in the workplace charges were leveled against employers in 2010, according to the Equal Employment Opportunity Commission (EEOC). Here’s a rundown of the group’s statistics on discrimination in the workplace allegations,…
ESBHR Podcast #20: Making The Job Offer-How To Hire A Employee
You’ve read piles of resumes. You’ve interviewed job applicants. You’ve taken the time to thoroughly check references and you identified your final candidate. It’s time to make a job offer! Podcast episode 20 will walk you through the process of how to make a job offer so that you are comfortable with calling your final […]
Hiring The Right Employees: Getting Beyond The Perfect Employee Fantasy
The first thing to recognize about hiring “good” employees is forgetting the notion that employees are perfect. The perfect employee is definitely a dream of anyone who manages, but as we all know, doesn’t really exist. No one is perfect; not employees and not managers.
Are Your Employees Scaring Your Customers Away? Teaching Customer Service
What is good customer service and how do you teach good customer service to your employees? This post is one of my personal favorites. I wrote it based on an experience that I had last year when I decided to try a new Ophthalmologist.
ESBHR Podcast Interview: People Management Tips– Employee Loyalty and Retention
Are employee retention and employee loyalty non-existent within your company? Do you need tips on how to build employee loyalty? The podcast The Loyalty Factor , “People Management Tips — Employee Loyalty and Retention” featuring Dianne Durkin will help you to recognize why employee engagement and employee loyalty is critical for your business. You’ll get […]
Employer Credit Checks Draw Increasing Scrutiny
Running employer credit checks on potential hires? It’s a practice drawing increasing criticism, prompting the Equal Employment Opportunity Commission (EEOC) to recently hold a hearing on the issue. This nationwide scrutiny of employee credit checks has spurred four states to pass…
Are Business Etiquette Faux Pas Hurting Morale and Business?
A meeting interrupted by a Lady Gaga ringtone. An inappropriate photo from the office holiday party posted on Facebook. A staff member who celebrates “casual Friday” by wearing ripped jeans. The apparent lack of business manners among some employees is enough to make Miss Manners ashamed.
Sexual Harassment of Men – More than a Workplace Joke
Sexual harassment in the workplace is a women’s issue, right? Not necessarily. In fact, federal civil rights laws provide protections for both men and women working in a hostile work environment, according to a recent appeals court ruling.
ESBHR Special Podcast: What To Expect in 2011
The new year will bring more expert interviews with professionals in their field such as Michael Davey, an employment lawyer with the firm Eckell Sparks, and Dianne Durkin, owner of the Loyalty Factor and author of a series of employee loyalty and employee management books. Other podcast episodes will range from advice on handling difficult […]
Recent Comments