There are many traits that support an individual’s success when assuming a leadership or executive role. Clearly, there are numerous books, studies, and entire programs built around building leadership capacity. Here are four basic pillars that serve as a foundation for strong, capable leaders: 1. Skills. These are the raw capabilities of communication, presenting, negotiating, […]
Managing on a Budget: How to Reward Employees
Small business owners generally don’t have big bucks to retain employees with pricey perks. But never fear—you can reward employees without sacrificing your sanity or your profit. Check out these creative ways to reward employees effectively and affordably:
Are Your Employees Scaring Your Customers Away? Teaching Customer Service
What is good customer service and how do you teach good customer service to your employees? This post is one of my personal favorites. I wrote it based on an experience that I had last year when I decided to try a new Ophthalmologist.
Survival Tips for New Managers
Congratulations! You made it to management after years of hard work and sacrifice. You received the raise you deserve. You got the office space you wanted. You have the title you always dreamed of. Now what?
Top Ten Ways To Hold A Company Party – Without Getting Sued
With the Holiday Season in full swing, many employers ask us about the wisdom of holding company parties where alcohol will be served. They generally want to know about the risk involved if an employee drinks too much at the party and misbehaves, or worse injures or kills someone on the way home.
6 Tips for Determining a Fair Hiring Salary: How Much Do They Get Paid?
Transcript of ESBHR Podcast #19: 6 Tips for Determining a Fair Hiring Salary Listen to the audio. Some employers make salary offers based on what they can afford to pay a job candidate with no real thought as to what a competitive salary may be for the type of job that they are hiring for. Other […]
ESBHR Podcast 19: 6 Tips for Determining a Fair Hiring Salary
You’ve interviewed, you’ve checked references, and now you’re ready to select your top candidate. But first, you’ll need to figure out what salary to offer your potential new hire. If you’re unsure of how to determine what is the best salary to offer your job applicant, or if you’re looking for tips on how to […]
The Five Traits of Successful Supervisors– Revisited
I’ve worked with dozens of supervisors over the last several years and have found the five traits that follow to be consistent behaviors with those supervisors whom I considered to be the cream of the crop. These are the leaders who consistently receive high praise and respect…
Increasing Employee Retention Through Employee Engagement
You’ve seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason. Of course, some employee turnover is to be expected, but if your company is truly engaging your employees,…
Help– How Do I Fire My Employee?
Sometimes the best way to understand a situation is to learn from similar experiences. The following story is a hypothetical situation of an employer who needs to think about the best way to end a working relationship because of attendance issues.
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