Looking for tips on how to deal with difficult employees? Whether you’re charged with supervising a constantly late worker or a customer service rep with an unfriendly attitude, you know that problem employees take their toll on the business. Morale suffers. Productivity suffers. And, as a manager, you probably suffer, too. Check out this quick […]
How to Create an Unbiased Holiday Season in Your Office
As the holiday season approaches, all businesses must determine how they will recognize and celebrate this time of year. Unfortunately, the process of celebrating or observing the various holidays at work can become sticky from an HR perspective, as the season is based around religious dates. It is important to create an office atmosphere that […]
Can Social Media Contribute to a Hostile Work Environment Charge?
A Tweet is just a Tweet, right? Not if that Tweet is part of a series of harassing messages or interactions that one employee directs at another. As a supervisor, you’re likely well aware of the factors that define a hostile work environment allegation. It might be an employee’s persistent racially-motivated jokes or a supervisor […]
Sculpting Positive Self-Expectations in Your Employees
In ancient Greek mythology there was a sculptor named Pygmalion who fell in love with a statue he carved, which then came to life in response to his love for it. What does this myth have to do with managing your employees?
Easy and Cheap Ways to Build Employee Morale
When you’re trying to create a productive and cooperative workplace, improving employee morale is key. When employees are happy, they’ll want to stay with the company, be more productive, and offer ideas worthy of PhDs, which can help improve the business even more. Perks are a great way to do this, but unfortunately not every […]
Volunteering to Build Multi-Generational Teams
Articles and books about managing multi-age workforces are legion. Most cite one or two very popular works about the characteristics of each named age-cohort. Many even offer advice on how to lead teams with a diverse mixture of generations represented, but of all this counsel, instances of over-generalization abound and specific strategies for blending could […]
Are You Promoting Your Employees for All the Wrong Reasons? The 411 on Employee Promotions
Supporting and encouraging career development of your staff undoubtedly goes a long way towards increasing employee satisfaction and engagement. And in most cases, it can certainly make you look good! But is your decision to move forward with employee promotions flawed? Here are some reasons why you don’t want to promote you employees: As a […]
Do You Engage in Workplace Retaliation Without Knowing It?
Have you retaliated against an employee? Most would likely answer “Of course not!” After all, you know it’s illegal and, what’s more, you’re probably a pretty nice person, too. But the fact is that, in the eyes of federal law, supervisors may be engaged in workplace retaliation without even realizing it. Defining workplace retaliation. This […]
Four Pillars: What It Takes to Succeed as a Leader
There are many traits that support an individual’s success when assuming a leadership or executive role. Clearly, there are numerous books, studies, and entire programs built around building leadership capacity. Here are four basic pillars that serve as a foundation for strong, capable leaders: 1. Skills. These are the raw capabilities of communication, presenting, negotiating, […]
Bullying or Bantering – How to ID Workplace Bullying
Bullying or bantering. Can you tell the difference between the two? As a supervisor, you know it can be tricky sometimes to determine what is genuine workplace bullying and what is typical colleague bantering. This guide will give you a workplace bullying definition you can use to create a happier, more productive workplace. What does […]
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