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October 8, 2013 by Dianne Shaddock Leave a Comment

To Hire – Or Not To Hire?
When is a Little Eccentricity Okay?

To Hire – Or Not To Hire? </br><small>When is a Little Eccentricity Okay?</small>

  I once interviewed a job candidate for a staff assistant position who come in for her interview after a day at the beach. I couldn’t help but study her attire as she entered my office. As she plopped down in the chair opposite me, placing her large, sand stained beach bag on the floor, […]

Filed Under: Policies and Procedures, Recruitment/Interviewing/Hiring, Supervisor Tips and Strategies Tagged With: finding the right job candidate, hiring practices, Hiring the best

October 1, 2013 by Susanna Katsman Leave a Comment

Adaptive Leadership: Can Adaptive Leadership Skills Be Developed? Part 6

Adaptive Leadership:  <em>Can Adaptive Leadership Skills Be Developed? <small>Part 6</small></em>

Despite common entrenched beliefs, leadership skills can learned. Building familiarity with Adaptive Leadership Theory, practicing reflection, and treating one’s environment as a “case in point” laboratory full of adaptive challenges helps leaders build up the arsenal of skills needed to effectively exercise adaptive leadership in and out of one’s workplace. Heifetz et al. (2009) puts […]

Filed Under: Supervisor Tips and Strategies Tagged With: adaptive leadership, learning to lead, management

September 26, 2013 by Dianne Shaddock Leave a Comment

4 Things That You’re Doing That Drive Your Employees Insane

4 Things That You’re Doing That Drive Your Employees Insane

My HR role affords me a unique opportunity to get into the heads of the rank and file; my colleagues who perform the important work of the business. I’ve learned a lot about what frustrates employees about their direct supervisors based on conversations with staff over the years. There are several themes that continue to […]

Filed Under: Employee Retention & Engagement, Employee Turnover, Managing Employees, Policies and Procedures, Supervisor Tips and Strategies Tagged With: employee morale, unhappy employees

September 24, 2013 by Susanna Katsman 2 Comments

Adaptive Leadership: “Holding Environment”, Part 5

Adaptive Leadership: <em>“Holding Environment”, <small>Part 5</small></em>

Holding environment, also referred to as “pressure cooker” (Heifetz et al., 2009, p.306), is defined as having “The cohesive properties of a relationship or social system that serve to keep people engaged with one another in spite of the divisive forces generated by adaptive work” (Heifetz et al., 2009, p.305).  Holding environment provides appropriate adaptive […]

Filed Under: Supervisor Tips and Strategies Tagged With: adaptive leadership, learning to lead

September 20, 2013 by Dianne Shaddock Leave a Comment

Notification Requirements Deadline For Affordable Care Act For Employers Looming

Notification Requirements Deadline For Affordable Care Act For Employers Looming

The notice period for informing employees of their options in the Health Insurance Marketplace as part of the Affordable Care Act is October 1, 2013. You may be wondering: Are all employers subject to the notice requirement? Which employees should be getting information on the health insurance marketplace as required under the Affordable Care Act? […]

Filed Under: Employee Benefits, Employment Law, Managing Employees, Policies and Procedures, Supervisor Tips and Strategies Tagged With: employer obligations under the affordable care act, health insurance marketplace

September 19, 2013 by Dianne Shaddock Leave a Comment

Study Shows That Kindness Makes For a Better Workplace

Study Shows That Kindness Makes For a Better Workplace

Does kindness at work matter?  Yes, according to psychologists.  Compassion and kindness have proven to be a powerful force which can actually reduce workplace stress. So how can you ensure that your staff plays nice in the office sandbox?  By leading by example: Practice what you preach. If you are in a perpetual bad mood, […]

Filed Under: Managing Employees, Policies and Procedures, Supervisor Tips and Strategies Tagged With: workplace stress

September 17, 2013 by Susanna Katsman Leave a Comment

Adaptive Leadership: Resistance To Adaptive Change, Part 4

Adaptive Leadership: <em>Resistance To Adaptive Change, <small>Part 4</small></em>

Adaptive leadership involves telling people the hard truth and asking them to sustain losses, therefore adaptive leaders invariably provoke resistance. Flower (1995) writes, Some resistance strategies are well known and rather obvious, such as scapegoating, externalizing the enemy, or killing off the leader in the hopes that if only we had the right leader our […]

Filed Under: Managing Employees, Supervisor Tips and Strategies Tagged With: Adaptive Change, adaptive leadership, Leadership, Management Tips

September 12, 2013 by Dianne Shaddock Leave a Comment

5 Ways To Successfully Manage TeleWorkers

5 Ways To Successfully Manage TeleWorkers

Telework is changing the way work is performed. Good management is the key to keeping remote workers productive.

Filed Under: Employee Retention & Engagement, Employee Turnover, Managing Employees, Policies and Procedures, Supervisor Tips and Strategies Tagged With: remote workers, Telework

September 10, 2013 by Susanna Katsman Leave a Comment

Adaptive Leadership: Distinction Between “Leadership” and “Authority” – Part 3

Adaptive Leadership: <em>Distinction Between “Leadership” and “Authority” – <small>Part 3</small></em>

Most people use “leadership” and “authority” interchangeably.  Heifetz argues that there is a great difference between a figure of authority and a leader and that people in authority do not usually exercise leadership, while a leader oftentimes leads without formal authority (Flower, 1995).  In the language of Adaptive Leadership, authorities perform very distinct functions: they […]

Filed Under: Managing Employees, Supervisor Tips and Strategies Tagged With: adaptive leadership, Leadership

September 5, 2013 by Dianne Shaddock Leave a Comment

Do Recruiters Base Their Hiring Decisions On a Handshake?

Do Recruiters Base Their Hiring Decisions On a Handshake?

According to the article, “All in the wrist: The bizarre case of handshake bias“, research shows that HR recruiters may subconsciously determine the “hire-ability” of a job candidate based on the candidate’s handshake. What’s behind the possible handshake bias?  The assumption that candidates with weaker handshakes may have less than optimal social or workplace relationship […]

Filed Under: Recruitment/Interviewing/Hiring, Supervisor Tips and Strategies Tagged With: hiring decisions, worst management practices

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