Dealing with a difficult employee is about as exciting as pulling out your teeth with a set of rusty pliers. No matter how often you’ve been faced with inappropriate behaviorial issues, it’s all too easy to be taken aback by employees who cross the line at work.
Unless your staff is a group of robots, you will encounter personnel issues at some point. Some situations, such as showing up late or taking credit for other people’s accomplishments, may be resolved after a single chat. Others may require a series of conversations and even professional intervention.