What manager doesn’t dread the idea of dealing with an angry employee? How do you respond to an employee who is obviously angry? What if your employee yells at you? Should you yell back? Maybe just walk away until they calm down? Or, you can stand there and let them vent.
The actions of angry employees are more than just news stories. From stealing sensitive information and compromising data to vandalizing the workplace and, at worst, committing violent acts, having angry employees are a reality that small business owners face every day.