I’ve always found it interesting that there are managers who exude confidence when dealing with department heads or other senior leaders. These managers can develop strategic initiatives that take their company to the next level of success. Yet, some of these same managers are ineffective when it comes to facing and then dealing with difficult employee issues in the workplace.
Confrontation isn’t everyone’s forte, but when you are charged with leading and managing employees, you can’t cherry pick the problems that you want to deal with. You have to engage each situation head-on.
Taking on a leadership role means stepping up to the plate and managing not only the operational aspects of a department but also the human component. This includes tackling employee issues when they occur and coming up with strategies to communicate and address the specific problem with the employee. Being a leader means taking a stand that is often difficult or unpopular.
Working on improving employee engagement?
EPIC is an Employee Engagement software that gives you the tools and insights to create a workplace culture that encourages engagement, loyalty, and trust.
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