Whether you’re a business owner with employees, or a supervisor charged with managing staff, incorporating these top five employee best management practices into your daily interaction with employees will help make both your job and that of your staff a lot easier.
#1. Provide clearly written and communicated policies and procedures. Discuss your expectations with both your current employees and every new employee as part of their orientation to your company. Give all employees a copy of your policies.
#2. Meet with your employees regularly. Take the time to develop an understanding of the work that they are performing as well as the challenges and limitations of their jobs. Learn what it is about the work that keeps your employees engaged and challenged. Brainstorm with your staff individually or as a group as to discuss the best ways to meet current or future workplace challenges.
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#3. Empower your employees when and where it is appropriate. Give your employees the latitude to make decisions that will save time, provide better customer service, and make performing their jobs easier.
#4. Provide ongoing feedback regularly. Let employees know when they are doing a good job and don’t be afraid to provide constructive criticism when warranted when there are performance issues, with the goal of helping to guide your employees towards better performance.
#5. Deal directly and swiftly with inappropriate workplace behavior. Make clear what is considered inappropriate behavior and why. Clearly define what is acceptable workplace behavior and be specific about the types of behaviors that will not be tolerated and what action will be taken if the behavior continues.
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Dianne Shaddock
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