Here’s an interesting observation that I’ve encountered regularly from my years in the trenches as a Human Resources professional:
There is a disconnect between what the supervisor is thinking abut a particular workplace situation, and how their employees perceive the very same situation.
You Think: “All of my employees know that I have an open door policy and that they can come and talk to me if they have any questions or issues”.
Your Employee Thinks: “I don’t know if I should interrupt her with this question. I’ll try to figure it out myself”.
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You Think: “I gave him that project last week; it should be finished by now!”
Your Employee Thinks: He never gave me a deadline, and I’m so busy. I’ll take care of it next week”.
You Think: He’s late again! It’s the second time this week”.
Your Employee Thinks: I’m just a few minutes late. It’s no big deal”.
You Think: “It’s really irritating that staff spend so much time talking about what they did over the weekend”.
Your Employee Thinks: Our supervisor doesn’t give us grief about taking breaks. We’ve been working so hard”.
You Think: “I’ll follow up with him about where things stand with that project.
Your Employee Thinks: “Why is she breathing down my neck”!
The common denominator here is communication; or lack thereof. Don’t assume that your employees know what you expect of them. Being transparent is a management best practice that will eliminate the confusion, or misunderstandings that occur when people are left to draw their own conclusions.
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