Transcript of HR Podcast #28: The 8 Warning Signs of an Unhappy Employee
Listen to the audio (7 mins, 39 secs)
This article focuses on 8 clues that you want to pay attention to to be aware whether your employees are unhappy.
These are 8 workplace behaviors that signify that employees may be disengaged or just not motivated and what you can do about it. Being aware of changes in behavior or performance is key as a manager if you want to stay abreast of issues and have a highly functioning team.
- Submitting work late.
- Frequently complaining no matter how small an issue may be.
- Seeming to be overly sensitive when approached with a question or comment.
- Inappropriate use of office time or resources or spending a lot of time on non work-related websites or texting or talking on the phone.
- Often misses meetings or arrives late to meetings.
- When at meetings they are not participating where they seem agitated or disengaged with the process.
- The employee may show signs of lack of productivity or the quality of their work decreases. Maybe they do not get work done in a timely fashion.
- Using an inordinate amount of sick or personal time.
Now it is easy to take the approach that employees who display some or all of these behaviors are not worth the investment or just maybe a bad apple but taking this approach can be a little shortsighted especially in situations where you’re dealing with a high performing employee who suddenly displays more negative behaviors.
This is where managing can be difficult because it’s your charge as a manager to not only determine what the issue may be but to take steps when it makes sense to help your employees work through the issue. Work with your employees to identify the root cause of their frustration or the root cause of the issue. It could just be that there has been an increase in workload with no relief in sight for them or maybe there’s an issue with workflow or another employee could be the root cause of a particular employee’s problem.
As much as we’d like to think that our employees are at the very minimum respecting us as managers it could be also that your management style is an issue. In addition to an employee performance appraisal do some self assessment as part of this process. Are you a micro manager with employees who are quite capable of working well without someone looking over their shoulder? Or do your employees want some sense of direction or guidance from you so that they can perform the work that they need to do?
Both are opposite ends of the spectrum but for certain work styles when dealing with employees being a micro manager or not offering enough input could cause issues for your employees.
A big part of managing staff includes understanding how your approach impacts staff. Whether that approach encourages them to excel or leaves your employees feeling that they are being taken for granted or unappreciated.
Another thing to think about: Maybe your employees are having problems at home. And as much as we expect our staff to leave their problems at the front door when they come to work it’s not that black and white.
Not many small businesses have in-house employee assistance programs but if you do offer your employees health insurance for example. Encourage employees who are having issues outside of work to take advantage of the services provided through their health insurance.
Now it’s easy to get caught up in the meetings and the paper works that comes part and parcel with being a supervisor but don’t let that part of the job of being a manager deter you from your other responsibility which is supporting, encouraging, and motivating your staff.
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